1. Ensuring correct, complete and timely processing of technical / commercial documentation & related co-ordination to fulfill customers and other stake holders needs
2. Handling and resolving various queries of customers and various stakeholders.
3. Support proposal submissions, order processing and payment realization.
4. Daily entry of Test Certificates based on Transmittal received from QA Dept
5. Daily entry of jobs dispatched based on Report received from Dispatch Dept.
6. Sending Test Certificates to customers by coordinating with QA, if requested by customer.
7. Monthly data on “In-time submission of Final Technical Documents” for QORS updation.
8. Appropriate documentation & filing.
9. Daily Updation of Dispatch reports.
10. Supporting the Technical Team to do their routine work.
11. Preparing Project Job’s FTD as per client documentation & Requirements.
12. Preparing Manufacturing Record Book – MRB before dispatch of orders as per Customer’s
requirement.
13. Follow-up with client for getting Approval on Final Technical Documents & issuing Final Set of
Documents.
14. Giving the Spares details of the valves to our Representatives.