12 Aug
|
Universal Education
|
Mumbai
12 Aug
Universal Education
Mumbai
School: Universal High School, Kandivali (LFS)
Position: Front Desk Executive
Location: Kandivali, Mumbai
Experience: 1–4 years
Employment Type: Full time
Job Summary
We are looking for a well-presented, confident, and courteous Front Desk Executive to be the first point of contact for students, parents, visitors, and staff. The ideal candidate should have excellent communication and interpersonal skills, a professional attitude, and the ability to manage multiple responsibilities efficiently in a school environment.
Key Responsibilities Manage the school reception and ensure a warm and professional welcome for visitors, parents, and students.
- Handle incoming calls, emails, and general enquiries and direct them to the appropriate department.
- Maintain visitor records and issue visitor passes as required.
- Assist parents and visitors with information regarding school processes, schedules, and appointments.
- Coordinate appointments and meetings with school management, teachers, and administrative staff.
- Handle day-to-day front desk and administrative activities.
- Maintain and update records, registers, and relevant documentation.
- Support the admissions and administration team when required.
- Coordinate with teachers and other departments to resolve routine queries.
- Ensure the reception area is organised, presentable, and welcoming at all times.
- Handle sensitive information with confidentiality and professionalism.
- Assist during school events, parent meetings, and other school activities.
Requirements
- Graduate in any discipline.
- 1–4 years of experience in front office, reception, administration, customer service, or a similar role.
- Prior experience in a school/educational institution will be an advantage.
- Excellent verbal and written communication skills.
- Good interpersonal and customer-handling skills.
- Proficiency in MS Office and basic computer applications.
- Strong organisational and multitasking abilities.
- Professional appearance and a pleasant personality.
- Ability to remain calm and courteous while handling parents, students, and visitors.
Key Skills
Front Office Management | Reception | Parent Communication | Visitor Management | Administration | Customer Service | MS Office | Coordination | Communication Skills | Multitasking
Pay: From ₹20,000.00 per month
Work Location: In person
📌 Front Desk Executive (Mumbai)
🏢 Universal Education
📍 Mumbai