Front Office Executive – Student Admissions & Help Desk

Location: Egmore, Chennai, Tamil Nadu
Salary: ₹15,000 – ₹22,000 per month (Based on Experience)
Experience: Fresher or Experienced
Qualification: +2 / Diploma / Any Degree
Age: Up to 35 Years
Job Type: Full-time
Immediate Joining Preferred

About the Role

We are looking for a Front Office Executive to be the first point of contact for parents, students and visitors at MADRAS MECHANICAL INSTITUTE (MMI). The role involves front-office management, student admission support, enquiry handling, WhatsApp follow-up and day-to-day coordination.

Key Responsibilities

- Welcome and assist parents, students and visitors.
- Handle walk-in enquiries and provide basic information about courses, fees and admission procedures.
- Attend incoming calls and handle enquiries professionally.
- Respond to student and parent enquiries through WhatsApp.
- Share course details and brochures with interested candidates.
- Follow up with enquiries and interested students.
- Allocate and coordinate leads with Telecallers through NeoDove CRM.
- Maintain visitor, enquiry and student records.
- Support the admission registration process and collect required documents.
- Provide basic student help-desk support regarding classes, timings, certificates and general queries.




- Coordinate with trainers and other departments for student-related requirements.
- Support basic fee receipt and billing-related activities.
- Prepare basic daily reports and maintain office records.

Requirements

- +2 / Diploma / Any Degree
- Freshers and experienced candidates can apply.
- Basic computer knowledge is mandatory.
- Working knowledge of MS Word, MS Excel, Email and WhatsApp Web.
- Good Tamil communication skills and basic English communication.
- Good interpersonal and customer-handling skills.
- Professional, punctual, responsible and willing to learn.
- Previous experience in front office, reception, education, customer service or admissions will be an advantage.

Working Details

Working Hours: 9:00 AM – 7:00 PM
Weekly Off: Sunday (Full Day)

Why Join MMI?

- Career growth opportunity
- Training and development
- Friendly work environment
- Opportunity to work in the automobile and EV training sector
- Performance-based growth opportunities

How to Apply

Interested candidates can apply through Indeed.

Location:
MADRAS MECHANICAL INSTITUTE (MMI)
No. 111, Egmore High Road, Egmore, Chennai – 600008
Near F2 Police Station, Opposite Egmore Post Office.

Immediate joiners are preferred.

Pay: ₹12,000.00 - ₹25,000.00 per month

Perks:

- Internet reimbursement

Work Location: In person

📌 Front Office Executive – Student Admissions & Help Desk (Egmore)
🏢 THE MADRAS MECHANICAL INSTITUTE
📍 Egmore