At EY, were all in to shape your future with confidence. Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. Service line - Position Title: Delivery Executive Senior Manager At EY, were all in to shape your future with confidence. Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go. Join EY and help to build a better working world. About Global Delivery Services Global Delivery Services refers to EYs worldwide network of service delivery centers. The GDS team plays an significant role in EYs strategy by ensuring effective support to EYs growth agenda. Our journey started in 2002 with approximately 200 people. Today we stand at 80,000 professionals in ten locations around the world. We operate in Argentina, China, Hungary, India, Philippines, Poland, Sri Lanka, Mexico, Spain and the United Kingdom. Client service is focused on providing Consulting, Assurance, Tax, Strategy & Transactions, and Knowledge support to our clients around the world. The teams enable account teams worldwide to provide seamless, high-quality, value-added support, helping deliver exceptional client service. Enablement Services provides cost-effective, high-skilled, and innovative services to support EYs global and local enablement teams. Markets, BMC, AWS, Finance and Accounting, Risk Management, Procurement, People Shared Services, IT Service Delivery and IT Global Infrastructure services, are among the services offered by Enablement Services. Our innovation specialists serve the GDS Client Service and Enablement Services teams, along with Service Lines, Core Business Services and Sectors. The team brings the desired environment,
technologies and skilled teams together for facilitation, rapid prototyping and innovative thinking. The competencies offered include analytics, digital, user experience, mobile technology, infrastructure, Microsoft technologies and open innovation. The Opportunity The Global MS Delivery Executive oversees all of the engagements of a specific offering (understood as the end-to-end delivery, including technology, process and people) and works with the various engagement leaders to improve performance and deliver results and outcomes which are in line with the respective cost baselines as sold and EYs related MS contractual obligations. In terms of proposition development this role will focus on delivering services across the following topics Offering delivery normative models and Global Standard Operating Models (GSOM) Competence development and ramp up for the specific offering Regulatory advisory work when applicable to the offering and on specific engagements Risk assessments when applicable to the offering and on specific engagements Transformation/change management across offerings and engagements Technology/analytics enablement across offerings and engagements On boarding/Transition and Data Operations of related engagements Quality Assurance & Remediation Training Your Key Responsibilities This position owns the end-to-end delivery of the defined Managed Services offering to enable growth plan/s.
Brand and eminence extend our reputation in the marketplace Grow related capabilities through people development, new hires, and service line alignment and develop the appropriate third-party relationships with the various stakeholders in the supply chain of the specific offering End to end delivery, including technology for the offering globally Connecting all the SDCs (Service Delivery Centers). Site leaders for specific offering will be coordinated by this role and Account Delivery Leaders will have a dotted line into it as well Looking across the offerings and delivery centres to ensure accuracy of delivery for all engagements/solutions Accountable for the aggregated cost of delivery as it pertains to the respective offering. Deal support role will support when clients want to review delivery and carry out due diligence. This role will need to manage due diligence visits and sign off on the cost baseline of the deals to make sure the scope is in fact deliverable and the supply chain is optimized Deal support they will be the face of delivery for the related offering. Accountable for: delivery transformation, continuous improvement and transformation of the delivery network; all the SLAs for the specific offering. Input into the SLAs and build of offering Delivery Leaders in GDS and the SDCs Skills and attributes for success Take on leadership role in driving the development of the Global/Managed Services delivery business contributing to growing headcount and revenues as applicable Confidence and experience to lead a first of a kind deal arrangement and establish new delivery capabilities where needed Develop ecosystem of supplier and product vendor relationships and
📌 SAP Delivery Manager-Senior Manager (Kochi)
🏢 EY
📍 Kochi