Job DescriptionResponsibilities
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- Manage and monitor Motor claims operations at the state level, including claim frequency and severity, TAT, settlement ratio, claim size, loss ratio, and end-to-end payment and reserve approvals.n
- Maintain robust relationships with channel partners, dealers, repairers, and ensure availability of skilled regional manpower while addressing claim issues with corrective actions.n
- Conduct regular state-level and high-aging claim reviews, initiate IFCU investigations for admissibility and fraud, and manage approvals for high-value and repudiation cases.n
- Drive claims data analysis for effective claim management and loss minimization, ensuring efficient team performance and timely settlements through stakeholder coordination.n
- Ensure overall claims process excellence through continuous improvement,



legal and regulatory compliance, fair customer treatment, effective open-file reviews, and regular risk reporting to the Insurance department.n

nQualifications
nDiploma or Degree Automobile engineering / Diploma or Degree Mechanical
nengineering with experience from automobile workshop / motor insurance claim handling.
nRequired Skills
nHands-on experience in automotive accident repairs and insurance claims management,
nstrong knowledge of company policies, advanced Excel and PowerPoint skills, robust data analysis
nand modeling capability, a logical problem-solving approach, and excellent written and verbal
ncommunication skills.

📌 State Claim Manager (Sabarmati River)
🏢 Magma General Insurance
📍 Sabarmati River