Hiring: Hotel Engine Executive | US Voice ProcessAre you passionate aboutcustomer engagement, hospitality, and delivering exceptional service ? We are looking for dynamic professionals with a solid hospitality background to join our growing team.Key ResponsibilitiesHandle customer interactions related toretention, account recovery, collections, and upselling .Understand customer needs and provide effective solutions while ensuring a positive customer experience.Promote relevant products and services to maximize customer value and revenue.Maintain accurate records of customer interactions and follow established processes.Resolve customer concerns professionally and escalate complex cases when required.Consistently achievequality, productivity, and performance targets .Eligibility CriteriaUndergraduate or Graduatefrom any discipline.Minimum6 months of BPO experiencein Retention, Recovery, Collections,



or Upselling.Hospitality background is mandatory.Excellent verbal communication skills with the ability to handleUS voice interactions .C1 US Voice Versantcertification/level preferred.Strong customer handling, negotiation, and problem-solving skills.Ability to work in afast-paced, target-driven workplace .⭐ Preferred Candidate ProfileExperience incustomer retention and revenue generation .Confident in handling objections and converting opportunities.Strong interpersonal and relationship-building skills.Self-motivated with acustomer-first approach .Interested candidates can share their updated resume at:[email protected] us and build your career in a dynamic hospitality-focused customer service environment!#Hiring #HotelEngine #HospitalityJobs #CustomerSupport #BPOJobs #USVoiceProcess #Retention #Collections #Upselling #CustomerService #BPOHiring #ImmediateHiring #JobOpening

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