On behalf of a Client, we are hiring an experienced Operations Delivery Lead for a Global Capability Centre (GCC) based in Pune. A leading Media Analytics organization serving Fortune 500 companies, trade associations, and government agencies, combining technology + human analysis to deliver high-quality data, analytics, and actionable communication insights. Experience: 12+ years overall Leadership Experience: 5+ years in Team Management & People Leadership Operations & Process Management ✅ Team Leadership & People Management ✅ Client & Stakeholder Management ✅ Performance Management & Governance ✅ Quality & Process Audits ✅ Root Cause Analysis (RCA) & Remediation ✅ Client Escalation Management ✅ Workload Planning & Performance Tracking ✅
📌 Operations Shift Team Lead (Maharashtra)
🏢 Nexo
📍 Maharashtra
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