Job DescriptionHi Candidate,
nPlease find the Job Description and company profile below
nPlease be available for a technical discussion today. Will confirm the timings shortly.
nMovate (formerly known as CSS Corp) is a global customer experience and technology consulting services provider, disrupting the industry with a unique intersection of industry-leading proprietary solutions, resilient operations, and innovative business engagement models. It has emerged as a compelling alternative to the traditional IT and support service providers with its premium service offerings and differentiated value propositions that solve clients' critical business problems proactively. The company is a digital transformation partner of choice for its clients, which include the world's top innovators across industries, from mid-market players to large enterprises. Its diverse team of over 11,700 customer-centric thinkers, collaborators, and co-creators across 20 global locations, is passionate about helping clients succeed through intelligent automation-led outcomes.
nDesignation : Engineer




nJob Location : Chennai
nShift :Night shift
nJob Responsibilities:
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- Candidate would be responsible for handling customer calls and troubleshooting technical issues related to Netgear Devices.n
- Ensure resolution provided in the first interaction with the customern
- Acquiring knowledge about the newly released products and recent updates.n
- Ensure that each customer receives outstanding service by providing a friendly setting, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer servicen
- Position and sell Premium support contracts to customers based on their support entitlement.n

nTechnical skills:
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- Self-Motivated & Ability to Work Under Pressuren
- Should have good comprehensibility and understandability of what customers wantn
- Should have critical thought process and decision-ma

📌 Technical voice proces (Chennai)
🏢 Movate
📍 Chennai