Job Description

The Analytical Resource Center (ARC) is NIQ's analytics hub based in Mumbai, partnering with client-facing teams across global markets to deliver high-quality research support and actionable business insights.

The Task Specialist will play a critical role in supporting the EEMEA and India client service teams by leading analyst / associate development, ensuring delivery excellence, and maintaining high standards of quality and accuracy across research projects / tasks. This role combines people leadership, stakeholder management, and research expertise to drive operational effectiveness and team growth.

Key Responsibilities:

A) Training Coaching, and Quality Assurance

- Train and onboard new analysts / associates on NIQ & BASES proprietary tools, techniques and best practices.
- Asses technical capability gaps and facilitate targeted learning and development initiatives.
- Provide ongoing coaching and guidance to team members throughout the project lifecycle and ad-hoc tasks to ensure successful execution and timely delivery.
- Review project / task deliverables with a strong focus on detail and error-free execution to ensure accuracy, quality, and compliance with established standards.

B) Team and Stakeholder Management

- Monitor work progress and ensure adherence to agreed internal / external deadlines and service expectations.
- Developing team members to take on next level responsibilities.
- Build strong partnerships with client service stakeholders and foster effective collaboration across functions.




- Manage multiple priorities effectively within a dynamic and fast-paced environment.
- Collaborate with Client Services, Tabulation, BASES Product Support, and other cross-functional teams to ensure seamless project delivery.
- Maintain clear documentation, organized project records, and quality-control processes.
- Identify potential project risks or challenges and proactively resolve or escalate them when required.
- Develop and retain talent through effective performance management, recognition of high performers and doing timely interventions on low performers.

Qualifications

- Postgraduate degree with a specialization in Marketing or a related field.
- 2 to 3 years of experience in market research, analytics, or a related field. (BASES Experience is preferred)
- Proven experience managing and coaching team members through consistent structured feedback and professional development.
- Good understanding of market research methodologies and industry practices.
- Advanced Proficiency in Microsoft Office, particularly Excel and PowerPoint.
- Excellent written and verbal communication skills in English.

Key Competencies

- High attention to detail and commitment to quality.
- Solid organizational, interpersonal and time-management skills.
- Demonstrated accountability, ownership, and execution focus.
- Positive mindset with a continuous learning orientation.
- Ability to work independently while collaborating effectively across teams.
- Professional, client-focused, and solution-oriented approach.

📌 Senior Research Analyst (Mumbai)
🏢 Nielseniq
📍 Mumbai