- Deliver product demonstrations for MSP/MSSP prospects.
- Oversee technical implementation of solutions, providing hands-on support.
- Effectively manage trials/evaluations and proof of value of the platform at scale.
- Establish and share best practices for solution implementation and troubleshooting.
- Partner with sales and marketing teams to provide technical insights for go-to-market strategies.
- Represent the email and collaboration security product at field events (e.g., conferences, trade shows, webinars, seminars).
- Respond to functional and technical elements of RFEs/RFIs/RFPs/SOW.
- Develop and deliver technical training for MSP partners on product usage and best practices.
- Liaise with other departments (Products, Engineering, Support) on field priorities and product roadmap.
- Stay updated on current product releases and train partners accordingly.
- Identify recurring issues and recommend improvements to enhance partner satisfaction.
- Build and maintain relationships with key partner decision-makers.
- This role has to be Mumbai based.