KEY RESPONSIBILITIES

1. P&L; & Business Ownership

• Own the end-to-end Profit & Loss for assigned manufacturing unit(s), including revenue realization, cost of production, margins and profitability

• Translate business/sales targets into production plans, ensuring capacity, output and inventory are aligned to demand

• Drive top-line and bottom-line performance through pricing discipline, cost control, wastage reduction and productivity improvements

• Prepare and own the annual operating budget for the unit(s); track performance against budget and take corrective action on variances

• Act as the primary business owner for the unit – accountable to leadership for both operational delivery and financial results

2. Multi-Unit Production Oversight

• Plan, organize, and monitor day-to-day production activities across all assigned manufacturing units

• Ensure production schedules are met while balancing capacity, demand, and resource allocation

• Travel between units regularly to review performance, conduct audits, and resolve on-ground issues

• Standardize SOPs, processes, and best practices across all units to maintain consistency in output and quality

3. Sales & Demand Alignment

• Partner closely with the Sales/HORECA and institutional business teams to align production output with revenue targets and go-to-market plans

• Provide production, costing and capacity inputs to support pricing structures, institutional contracts, and margin frameworks

• Track demand forecasts, new product launches and key account requirements, and translate these into production and inventory plans

• Support evaluation of account/channel profitability jointly with the commercial team to optimize trade spend and costto-serve

4. Quality & Compliance

• Ensure all units comply with FSSAI, food safety, and hygiene regulations





• Drive adherence to quality control protocols at every stage of production

• Lead internal and external audits (ISO, FSSAI, customer audits) across units

• Implement corrective and preventive actions (CAPA) for quality deviations

5. Team & People Management

• Manage unit-level Plant Managers/Supervisors and their teams across all locations

• Conduct performance reviews, training, and capability-building programs for shop-floor and supervisory staff

• Drive a robust safety culture and ensure zero-incident workplace practices

• Resolve escalations from individual units and ensure consistent HR/IR practices

6. Cost & Resource Management

• Manage budgets, manpower planning, and raw material/inventory across units

• Identify cost-saving opportunities in production, utilities, wastage, and manpower utilization

• Monitor machine uptime, maintenance schedules, and capital equipment needs across plants

• Optimize production capacity utilization across the unit network

7. Reporting & Coordination

• Consolidate and present P&L; statements, production MIS, KPIs, and performance dashboards to senior management

• Liaise with Supply Chain, Procurement, Quality, and Sales teams to align production with demand forecasts

• Drive continuous improvement (Kaizen/Lean) initiatives across the manufacturing network

KEY SKILLS & COMPETENCIES

• Strong track record of owning P&L; and driving business/financial outcomes, not only operational metrics

• Solid multi-site/multi-unit operations management experience

• Sound knowledge of food manufacturing processes, FSSAI norms, and quality systems (HACCP, ISO 22000)

• Commercial acumen – comfortable working with pricing, margins, and sales/demand planning

• Excellent people management and cross-location team leadership skills

• Strong analytical and problem-solving ability

• Proficiency in MS Excel/ERP systems (SAP preferred)

• Willingness to travel frequently between units

📌 General Manager — Operations (Bengaluru)
🏢 Happiest Resume
📍 Bengaluru