1. ERP System Management: Oversee the implementation, configuration, and maintenance of ERP software to ensure smooth operation and alignment with business needs.
2. Troubleshooting and Support: Identify and resolve ERP-related issues, including system bugs, data inconsistencies, and user problems.
3. Cross-Department Collaboration: Work with finance, HR, operations, and IT teams to understand requirements and ensure the ERP system supports all business functions.
4. Training and Mentorship: Conduct training sessions for staff, guide users, and promote adoption of ERP tools.
5. Data Integrity and Reporting: Ensure accurate: data entry, maintain data quality, and generate reports to support business decisions.
6. Third Party Software: Integrate ERP systems with other software applications.
7. End-Users : Collaborate with end-users to understand requirements and translate them into technical specifications
8. Documentation: Develop and maintain documentation related to ERP processes and configurations

1. Required Qualifications
2. Education: Bachelor’s degree in Information Technology, Computer Science, or a related field
3. Experience: Typically 4-5 years in ERP system management,



software implementation, or IT support roles
4. Certifications (Optional but Advantageous): ERP-specific certifications such as

SAP Certified Application Associate or Oracle Certified Professional, and project management credentials.

Skills and Competencies

1. Technical Skills: Hands-on experience with ERP platforms like SAP, Oracle, or Microsoft Dynamics; SQL knowledge; system integration; and basic analytics.
2. Analytical and Problem-Solving: Excellent problem-solving and analytical skills and Ability to troubleshoot complex issues and optimize business processes.
3. Communication and Collaboration: Solid interpersonal skills to work effectively with multiple departments and train staff.
4. Attention to Detail: Ensuring accuracy in data management and system configuration.
5. Experience: ERP software such as SAP, Oracle, or Microsoft Dynamics

Performance Metrics

1. Successful ERP project implementation and go-live
2. User adoption and satisfaction
3. System uptime and reliability
4. Data quality and reporting accuracy.

📌 ERP SAP Executive (Gurugram)
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