Job DescriptionJob Description – CRM Executive
n● Company: Alyf.in
n● Location: Goa Parra
n● CTC: 4 to 5 LPA
n● Notice - Immediate Joiners will be preferred
nPreferred Background:
n* Prior internship or exposure in CRM, customer service, real estate will be an added
nadvantage.
nRole Overview:
nWe are looking for a proactive and customer-focused CRM Executive to support our Customer Relationship
nManagement team. The candidate will assist in handling client communication, coordination, and reporting, and operational support while ensuring a smooth customer experience.
nKey Responsibilities:
n* Coordinate with clients, owners, vendors, and internal operations teams.
n* Handle customer communication through calls, emails, and WhatsApp professionally.
n* Assist in managing client queries, follow-ups, and escalations.
n* Support in maintaining CRM records and updating booking/reservation platforms.
n* Prepare reports, MIS documentation,



and maintain accurate data records.
n* Conduct field visits and assist with coordination at SRO/government offices when required.
n* Support the team in documentation and registration-related processes.
n* Ensure smooth coordination across different time zones and client requirements.
n* Assist in maintaining customer satisfaction and understanding luxury customer expectations.
n* Support social media and online reputation management activities when required.
nRequirements:
n* Good verbal and written communication skills in English.
n* Basic understanding of legal documentation and registration processes.
n* Working knowledge of Excel, Google Sheets, and MIS reporting.
n* Ability to multitask and handle responsibilities calmly and professionally.
n* Robust coordination and interpersonal skills.

📌 Customer Relationship Management Executive (North Goa)
🏢 ALYF
📍 North Goa