Job DescriptionAbout the Company
nWe are looking for energetic and customer-focused professionals to join our Walmart International Voice Process.
nAbout the Role
nThe ideal candidate should possess excellent communication skills, prior international BPO voice experience, and a customer-first approach to resolve customer queries efficiently.
nResponsibilities
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- Handle inbound customer calls for the Walmart process.n
- Resolve customer queries related to orders, deliveries, payments, returns, and general account support.n
- Provide accurate information while ensuring excellent customer service.n
- Maintain high levels of customer satisfaction and adhere to quality standards.n
- Document customer interactions accurately in the CRM system.n
- Meet productivity, quality, and attendance targets.n





nQualifications
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- Any Graduate.n
- Minimum 6 months of International Voice BPO experience is mandatory.n
- Excellent English communication skills.n
- Comfortable working in rotational shifts.n
- Freshers with good English can also applyn

nRequired Skills
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- Strong problem-solving and customer handling skills.n

nPreferred Skills
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- Excellent verbal communication.n
- Customer service orientation.n
- Ability to work under pressure.n
- Basic computer knowledge.n
- Immediate joiners preferred.n

nIf interested then please share your cv :

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