Job DescriptionMathCo is a data and AI analytics and solutions company. We're floating a new role for someone who thinks in systems, not screens — designing end-to-end services and the systems behind them, then shaping experiences that make complex, AI-driven systems intelligible, trustworthy, and adopted. A hybrid of service design, systems thinking, and hands-on UX, with AI as a material you design with and for.
nWhat you will do:
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- Map complex service ecosystems end to end — actors, flows, data, decision points — and spot where AI adds leverage versus frictionn
- Turn systems insight into service blueprints, journey maps, and interaction modelsn
- Design UX for AI products: conversation flows, human-in-the-loop, confidence and uncertainty, graceful failuren
- Prototype and test with real users; iterate on evidence, not opinionn
- Work upstream in solutioning — proposals,



capability narratives, POCs — so design intent lands earlyn

nWhat you will bring
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- High proficiency in systems thinking —interdependencies, second-order effects, leverage pointn
- Solid UX craft — research, IA, interaction design, prototyping; a portfolio of outcomen
- Genuine AI fluency — design responsibly around model capabilities and limitn
- Service design fundamentals: blueprinting, journey mapping, facilitation
- Comfort in ambiguity; strong communication and cross functional facilitation

nNice to have
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- Data products, dashboards, or analytics toolingn
- Enterprise / B2B, multi-stakeholder engagementsn
- Design systems and prototyping tooling.n

📌 Systems / Service Designer (Vasanthanagar)
🏢 MathCo
📍 Vasanthanagar