Job DescriptionGreetings from Anand Rathi Global Finance
nWe are looking for Credit Manager Retention profile and below is the brief JD
nKey Responsibilities
nCredit Assessment
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- Evaluate loan applications as per the organization's credit policy.n
- Analyze customer financials, income, banking, and repayment capacity.n
- Verify KYC, income documents, property documents, and credit bureau reports.n
- Conduct risk assessment and recommend approval, rejection, or deviation.n
- Ensure compliance with internal policies and regulatory guidelines.n
nRetention & Customer Management
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- Follow up with customers whose files are pending or likely to be cancelled.n
- Understand customer concerns and resolve issues to improve loan conversion.n
- Coordinate with Sales, DSAs, Operations, Legal, Technical, and Business teams for faster processing.n
- Retain customers by explaining product features,
interest rates, eligibility, and documentation requirements.n
- Work on reducing customer drop-offs (Top of the Funnel to Bottom of the Funnel conversion).n
nPortfolio Monitoring
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- Track pending login files and sanction cases.n
- Monitor loan pipeline and ensure timely disbursement.n
- Maintain turnaround time (TAT) for credit decisions.n
- Ensure quality of the loan portfolio while meeting business targets.n
nMIS & Reporting
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- Prepare daily MIS on login, sanction, rejection, retention, and disbursement.n
- Track customer follow-ups and pending cases.n
- Analyze rejection reasons and recommend corrective actions.n
nLocation : Mumbai
nInterested candidate may share profile at