Job DescriptionDear Candidate,
nGreetings from TATA Consultancy Services
nThank you for expressing your interest in exploring a career possibility with the TCS Family.
nHiring For:- ServiceNow ITAM (SAM/HAM)
nLocation: Hyderabad
nExperience: 5 to 13yrs
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nKey Responsibilities
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- n
- Implement and configure ServiceNow SAM Pro and HAM Pro modules.n
- Manage software license compliance, normalization, reconciliation, and optimization.n
- Configure software models, license metrics, publishers, and entitlements.n
- Implement hardware asset lifecycle processes including procurement, deployment, transfer, refresh, and disposal.n
- Integrate ServiceNow ITAM with discovery tools, SCCM, Intune, JAMF, Flexera, Snow, and other asset sources.n
- Configure and maintain CMDB, asset repositories, and related workflows.n
- Develop and customize ServiceNow applications using:n
- Business Rulesn
- Script Includesn
- Client Scriptsn
- UI Policiesn




- Flow Designern
- IntegrationHubn
- Build reports, dashboards, and KPIs for asset governance.n
- Collaborate with IT, Procurement, Finance, Security, and Audit teams.n
- Support software audits and compliance reviews.n
- Perform data analysis, cleansing, and reconciliation activities.n
- Participate in platform upgrades, enhancements, and best practice implementations.n

nRequired Skills
nServiceNow
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- Robust experience in:n
- ITAM (SAM Pro & HAM Pro)n
- CMDBn
- Discoveryn
- Service Catalogn
- Incident & Change Managementn
- Flow Designern
- Integration Hubn

nSoftware Asset Management (SAM)
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- Software normalization and reconciliation.n
- License management and compliance.n
- Publisher packs configuration.n
- SaaS License Management.n
- Microsoft, Oracle, Adobe, IBM licensing knowledge.n

nHardware Asset Management (HAM)
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- Asset lifecycle management.n

📌 ServiceNow ITAM (Hyderabad)
🏢 Tata Consultancy Services
📍 Hyderabad