CSAM – Digital Sales - IC roleCustomer Segment: SMB – North AmericaLocation: Remote, IndiaAbout the RoleThe CSAM – Digital Sales - IC role is focused on managing a large book of existing SMB customers, with a robust emphasis on upselling and cross-selling opportunities.ResponsibilitiesResponsible for handling a large book of existing customers in SMB segmentPrioritize accounts based on propensity to upsell and cross-sellPerform end-to-end sales on existing customers via upselling, cross-selling, or new acquisitionQualifications3 to 10 years of end-to-end SAAS sales experience in SMB segmentGraduation or 3 years diploma post 12thUS market experience (Preferred)Required SkillsFlawless communication skillsExperience in end-to-end SAAS sales, preferably in the SMB segment