Job DescriptionWe're Hiring at WNS
nAssistant Manager-Operations | WNS Nashik
nWe have an exciting chance for Assistant Manager - Operations to join our dynamic team at WNS-Nashik. If you are passionate and looking for a role that offers both challenges and growth, we want to hear from you
nLocation: Nashik (Work-from-office)
nShift: 24x7 | US Shift
nExperience: 5+ years
nInterested candidates please apply on below link:
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nJob Description
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- Leading a team of 30-35 agents and SME's to perform effectively against set SLAs/KPIsn
- Executing strategies to improve your teams' overall performancen
- Leading interventions to deliver change and transformation within the business adding value to the business Managing teams with effective leadership, coaching and supportn
- Working closely with other departments to ensure effective operations Client Interactions and Managementn
- Monitoring KPI, Performance Metrics , Accuracy/Quality, Shift Adherencen
nQualifications
nGraduate
nExcellent Communication skills Minimum 2 years' Experience in handling a team
nInterested candidates please apply on below link:
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