Job DescriptionServicenow CSM
nMandatory Requirements
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- 5-13 years of overall IT experience.n
- 3+ years of hands-on ServiceNow CSM experience.n
- Robust experience in ServiceNow platform development and configuration.n
- Experience with Case Management and Customer Service workflows.n
- Knowledge of integrations using REST/SOAP APIs.n
- Experience working in Agile/Scrum environments.n
- Strong troubleshooting and stakeholder management skills.n