Telecaller - Advisory (Non-Sales) (Sabarmati River)

Telecaller - Advisory (Non-Sales) (Sabarmati River)

12 Aug
|
The Franchise Insiider
|
Sabarmati River

12 Aug

The Franchise Insiider

Sabarmati River

Job DescriptionLocation: Work from Office (Ahmedabad)
nEmployment Type: Full-Time
nCompany Overview
nThe Franchise Insiider is India's most ethical franchise advisory firm, established in 2014. We specialize in franchise module development, strategic franchise planning, and helping businesses build sustainable franchise models. With 500+ franchise frameworks developed and 100,000+ franchise seekers in our network, we focus on delivering research-based advisory services rather than quick sales tactics.
nPosition Overview
nWe are looking for a skilled Tele caller who can conduct advisory calls with leads interested in Franchise Module Development and individuals seeking franchise opportunities. This is NOT a sales role – you will be providing guidance, qualifying leads, understanding their requirements, and scheduling consultations with our franchise advisors. Your communication should be consultative, empathetic, and focused on understanding client needs rather than pushing sales.
nKey Responsibilities
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- Make outbound advisory calls to leads interested in franchise module development and franchise seeker servicesn
- Understand the client's business background, objectives, and franchise requirements through consultative questioningn
- Explain our services, process, and how we can help them achieve their franchise goalsn
- Qualify leads based on business readiness, budget, and genuine interest in franchise developmentn
- Schedule appointments with Senior Franchise Advisors for qualified leadsn
- Maintain accurate records of all calls, conversations, and lead status in the CRM systemn
- Follow up with leads who need time to think or require additional informationn
- Provide initial guidance and answer basic questions about franchising, without overselling or making unrealistic promisesn

nRequirements & Qualifications
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- Excellent communication skills in Hindi and English (Hinglish fluency preferred)n
- 1-3 years of experience in tele

📌 Telecaller - Advisory (Non-Sales) (Sabarmati River)
🏢 The Franchise Insiider
📍 Sabarmati River

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