Job DescriptionAbout the Role
nWe are looking for an experienced and dynamic General Manager – Clinic Operations to lead the operations of a growing multispecialty clinic. The successful candidate will be responsible for transforming the clinic into a professionally managed, corporate-style healthcare facility and establishing systems that can be replicated as we expand into multiple locations.
nKey Responsibilities
n- Manage the overall day-to-day operations of the clinic.
n- Develop and implement standard operating procedures (SOPs) across all departments.
n- Coordinate schedules and operations for visiting consultants and specialist doctors.
n- Recruit, train, and supervise administrative and clinical support staff.
n- Ensure an excellent patient experience from registration to discharge.
n- Oversee billing, inventory, procurement, vendor management, and facility maintenance.
n- Monitor operational KPIs, productivity, patient satisfaction, and financial performance.
n- Ensure compliance with healthcare regulations and quality standards.
n- Implement and optimize Clinic/Hospital Management Information Systems (HMIS).
n- Work closely with the clinic owner to develop a scalable operational model for future branches.
nQualifications
n- Bachelor's or Master's degree in Hospital Administration, Healthcare Management, Hospital Management, Business Administration, or a related field.
n- 5–10 years of experience in healthcare operations, preferably in a multispecialty clinic or hospital.
n- Experience managing multidisciplinary teams and coordinating specialist consultants.
n- Robust leadership, communication, and problem-solving skills.
n- Proficiency in healthcare software, reporting, and operational planning.
nPreferred Experience
nCandidates with experience in established healthcare organizations, multispecialty hospitals, or clinic chains will be preferred.
nLocation: Mira Road Head Office
📌 General Manager (Thane)
🏢 Healthcare Entity
📍 Thane
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