Customer Support Executive (Karnataka)

Customer Support Executive (Karnataka)

12 Aug
|
LivSpace
|
Karnataka

12 Aug

LivSpace

Karnataka

Job DescriptionExp- 1-2 Years (Inbound/ Outbound Exp.)
nCTC- 4.5 Lac
nMode- Hybrid
nLanguage Required- Hindi, English
nResponsibilities
nHandled inbound and outbound calls to address patient and customer issues efficiently.
nCoordinated with doctors for appointments, responses, and follow-ups
nHandled escalations professionally, ensuring quick resolution and
ncustomer satisfaction
nKey Requirements
n● Great written and verbal communication skills
n● Good listener with active problem solving skills
n● Positive interpersonal and analytical skills
n● Quick learner and open to learning new channels or processes
n● Flexible with work timings/ schedule and availability.
n● Knowledge of social media platforms
n● E-commerce experience is a bonus
n● Freshers are more than welcome
n● Multitasker with flexibility to work in different work roles.
n● Basic knowledge about home interior design and products would be an added
nadvantage.
n● Prior experience of working with CRM tools such as Freshdesk would be an added
nadvantage.

📌 Customer Support Executive (Karnataka)
🏢 LivSpace
📍 Karnataka

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