Job DescriptionAt PineQ Lab Technology, we are looking for empathetic and clear-spoken professionals to join our Non-Emergency Medical Transportation (NEMT) team. In this role, you aren't just answering phones, but you are ensuring patients get to their life-critical medical appointments on time.
nYour Impact:
nAs a Customer Support Executive, you will be the bridge between patients and their healthcare providers.
nYour day-to-day will involve:
n● Coordinating Care: Handling inbound and outbound calls to schedule and confirm medical rides. ● Problem Solving: Resolving real-time logistics issues for patients and transport partners.
n● Precise Documentation: Maintaining high-accuracy logs of all interactions in a fast-paced environment.
nWhat are we looking for?
n● Communication: Fluent and transparent English (B2/C1 level).
n● Experience: At least 6+ months in an International BPO environment.
n● Education:
Graduate or undergraduate candidates are welcome.
n● Mindset: You are empathetic, patient-focused, and can keep a cool head during high call volumes.
nThe Logistics:
n● Salary: As per industry standards
n● Work Week: 5.5 days.
n● Cabs: During odd hours
n● Shifts: Rotational. (24*7)
n● Location: Mansarovar, Jaipur
nBenefits:
n● Growth: A fast-paced, professional environment with structured career paths.
n● Purpose: The chance to make a tangible difference in global healthcare access.
n● Support: Comprehensive professional training to ensure your success.
nNOTE: Apply only if you are from Jaipur and can join our team within 2 days.
nInterested? If you are a patient-focused communicator ready to take the next step in your career, we want to hear from you
nApply at: