Job DescriptionWe're Hiring – Customer Support Associate (International Voice & Chat)
nLocation: Pune
nCompany: WNS
nEligibility
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- Minimum 1 year of International Voice Process (BPO) experience – Mandatoryn
- Graduation is Mandatoryn
- Excellent verbal and written communication skills in Englishn
- Comfortable working with US & Australian customersn
- Willing to work in Rotational Shifts (including Night Shifts)n

nKey Responsibilities
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- Handle inbound customer calls and chat interactions professionally.n
- Resolve customer queries and provide accurate information.n
- Deliver an exceptional customer experience while maintaining quality standards.n
- Document customer interactions accurately in CRM systems.n




- Meet productivity, quality, and customer satisfaction metrics.n

nWork Schedule
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- 5-Day Work Weekn
- 2 Rotational Week Offsn
- Rotational Shifts (including Night Shifts)n

nWhat We Offer
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- Market-competitive salaryn
- Comprehensive training & career developmentn
- Inclusive work environmentn
- Excellent growth opportunities within WNSn

nInterested candidates can share their updated CV
nContact Person : Pinki Kumari
nCall: (phone hidden)
nEmail:

📌 Customer Support Representative (Pune)
🏢 WNS
📍 Pune