National
in scope and local in focus, MNP is one of Canada’s largest professional
service firms providing client-focused accounting, consulting, tax, and digital
services to clients. Founded in 1958, MNP today is a CAD 2 billion+
organization with 9600+ employees and 154 offices across Canada.
MNP
prides itself on being an ‘advisor’ to its clients (individuals, businesses,
and organizations), focusing on their success by delivering personalized
strategies and solutions that help clients reach their full potential —
wherever business takes them.

MNP
set up MNP SPARK its GCC in Bangalore in May 2025 with a focus on enabling the
firm to drive growth, efficiency, customer delight and innovation, by leveraging
high quality talent in India. MNP Spark is like any other MNP region/office -
front facing, client focused but working with all MNP regions in Canada to
deliver services.

DIGITAL
is the fastest growing service line of MNP and focuses on enabling customers to
define build and manage their digital journey. It focuses on enabling the right
technology solutions to drive business outcomes for its clients. Digital at MNP
Spark is focused on building the core competencies across the technology
spectrum to help drive the firm’s Digital Agenda.

General Position Summary:

Make an impact with our Digital team as a Practice Manager and play a key
role in supporting the operational efficiency and strategic execution of our
practice. From developing methodologies and tools to coordinating
cross-practice efforts, this role combines strategic
enablement with hands-on project coordination. You’ll work closely
with leadership, Partners,



and cross-functional teams to ensure smooth
day-to-day operations, optimize workflows, and support business initiatives.
This role is ideal for a highly organized, proactive professional who thrives
in a fast-paced, cooperative environment.

Responsibilities:

- Drive consistency and
excellence by supporting the development and maintenance of core delivery
methodologies across Advisory, Solutions, and Managed Services.

- Collaborate with
leaders and experts to enhance tools, templates, and accelerators that power
our delivery.

- Help finalize and
roll out the Target Operating Model (TOM), aligning practices across MNP
Digital.

- Support the design
and implementation of standard processes like resource management.

- Coordinate
practice-wide initiatives including training, change management, and process
improvements.

- Manage initiatives as
structured projects—tracking timelines, milestones, risks, and outcomes.

- Prepare project
plans, status updates, and documentation to ensure accountability and momentum.

- Identify best
practices and improvement opportunities through research and feedback.

- Support pilots and
iterative enhancements to tools and frameworks.

- Develop internal
communications, documentation, and presentations to drive adoption and
alignment.





- Gather and synthesize
feedback to continuously refine our approach.

Requirements

Technical Skills
-

- 8+ years of
experience in defining and developing organizational processes, product and
services to achieve delivery excellence and operational efficiency.

- Hands on experience
of implementing industry standards such as CMMi / ISO

- Hands on experience in
implementing quality standards, KPIs and related systems

- Proficient in
Microsoft Office Suite (Excel, PowerPoint, Word, SharePoint); exposure to
Microsoft Project Operations is an asset.

Essential Skills

- Strategic thinker
with strong execution skills—comfortable shifting between high-level planning
and detailed tasks.

- Proven ability work
with cross-functional teams to define, standardize, and implement Standard
Operating Procedures (SOPs) and Key Performance Indicators (KPIs)

- Highly organized with
the ability to manage multiple priorities in fast-paced environments.

- Skilled at bringing
clarity to ambiguity and structure to evolving initiatives.

- Excellent
communicator and facilitator, confident working with cross-functional teams.

- Experience in
professional services, digital advisory, or transformation-focused environments
is a plus.

Educational Qualifications

- Bachelor/Master’s
degree in Business Administration

- Bachelor/Master of
Technology/Engineering

Certifications

- Relevant TQM
certifications such as CMQ/OE, Lean Six Sigma, ISEL etc. is an asset

- Project Management
certification (e.g., PMP) is an asset.

📌 Practice Manager - Digital (Bengaluru)
🏢 Important Business
📍 Bengaluru