Job DescriptionCompany Description Salem SS Travel is dedicated to providing exceptional travel services for a diverse range of customers. Based in Salem, we specialize in offering personalized travel solutions, including bookings, itinerary planning, and customer support. With a commitment to delivering excellent customer experiences, our team works diligently to ensure seamless travel arrangements. We aim to uphold our reputation as a trusted partner for travelers across various destinations. Role Description This is a full-time, on-site Telecaller role based in Salem. The Telecaller will engage with potential and existing customers over the phone to provide travel information, answer inquiries about travel services, assist with bookings, and handle customer concerns. Responsibilities include maintaining detailed records of calls, ensuring a high level of customer satisfaction,



and meeting communication targets. Collaboration with the broader team for resolving customer queries and enhancing service quality is also a key function of this role. Qualificationsn
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- Excellent verbal communication, persuasive, and customer relationship skillsn
- Strong organizational and time-management abilitiesn
- Basic computer skills and familiarity with booking and CRM systemsn
- Proficiency in handling customer inquiries, problem-solving, and complaint resolutionn
- Ability to collaborate with a team and work in a quick-paced environmentn
- Prior experience in customer service or a similar role is preferredn
- Fluency in local languages and English is advantageousn

📌 Tele caller (Salem)
🏢 Salem ss travel
📍 Salem