Job DescriptionJob Title: Client Servicing Content Specialist
nLocation: Mumbai, India
nExperience: 5-6 years in Client Servicing and Business Development, preferably in event
ncontent and digital films
nEmployment Type: Full time
nAbout the Role
nWe are looking for a Client Servicing Content Specialist to manage client relationships and
noversee the execution of high-quality video projects, with a strong focus on event content.
nThis role requires a balance of strategic thinking, project coordination, and creative
ncollaboration to ensure seamless delivery of corporate documentaries, testimonial films,
nanimated explainers, and other digital content.
nKey Responsibilities
nClient Relationship Management
n Build and maintain strong client relationships, understanding their needs and
nobjectives
n Act as the primary point of contact throughout the project lifecycle
n Respond promptly to client inquiries, concerns, and feedback
nProject Coordination
n Collaborate with internal teams to develop proposals and quotes based on client
nrequirements
n Create project timelines, budgets, and production schedules
n Ensure clear communication between clients and the production team
nRequirement Analysis
n Conduct detailed discussions with clients to understand project objectives
n Provide strategic recommendations based on industry insights and audience
nunderstanding
nProject Execution
n Oversee video project execution, ensuring timely delivery and adherence to quality
nstandards
n Provide regular updates to clients and address any project concerns
nClient Presentations
n Develop and deliver presentations to showcase creative concepts and proposed
nsolutions
n Incorporate client feedback and refine proposals accordingly
nQuality Assurance
n Review final video content to ensure alignment with client expectations
n Continuously strive to improve project quality and overall client satisfaction
nUpselling and Cross-Selling
n Ide