Job DescriptionObjectives of the role
n
- n
- Understanding customer needs and aligning product offerings with their requirements.n
- Providing technical expertise and guidance to customers throughout the sales process.n
- Conducting product demonstrations and delivering compelling presentations to showcase the value of our solutions.n
- Collaborating with the sales team to identify and qualify sales opportunities.n
- Developing and maintaining strong customer relationships to increase customer satisfaction and loyalty.n
- Contributing to sales strategies, pricing decisions and contract negotiations based on technical considerations.n
nYour tasks
n
- n
- Understand our product/service's technical features, functionalities and advantages.n
- Study customer needs, pain points and business challenges and create a customised sales proposal with the sales team.n
- Conduct product demonstrations to showcase key features and functionalities and address technical questions and concerns from customers.n
- Provide pre-sales support by answering technical inquiries and participating in sales meetings.n
- Develop and deliver technical documentation, including user manuals, technical specifications and product training sessions.n
- Provide post-sales support to customers, including technical troubleshooting and customer training, ensuring their satisfaction with the product or service.n
- Give active feedback and insights from the market to the product development and marketing team.n
- Participate in sales meetings, trade shows and industry events to promote our products or services.n
- Stay updated on industry trends, market dynamics and competitor offerings.n