Job DescriptionJob Description – Club Manager
nPosition: Club Manager
nDepartment: Clubs & Hospitality
nLocation: Club 76, BPTP – Sector 76, Faridabad
nReporting To: Head – Clubs & Hospitality
nAbout the Role
nThe Club Manager is responsible for the overall operations, administration, revenue generation, member engagement, and service excellence at Club 76. The role ensures seamless functioning of all club facilities while delivering a premium member experience through effective team management, operational efficiency, and adherence to quality and safety standards.
nKey Responsibilities
nClub Operations
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- Oversee the day-to-day operations of the club, ensuring smooth functioning across all departments.n
- Ensure high standards of cleanliness, maintenance, safety, and ambiance throughout the club premises.n
- Monitor and optimize utilization of club facilities including gym, swimming pool, sports facilities, banquet, restaurant, and recreational areas.n
- Develop and implement operational SOPs to enhance efficiency and service quality.n




- Ensure compliance with all statutory, health, fire, and safety regulations.n

nMember Experience & Guest Relations
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- Deliver exceptional customer service and create memorable experiences for members and guests.n
- Build robust relationships with members by addressing feedback, concerns, and grievances promptly.n
- Plan initiatives to improve member satisfaction, retention, and engagement.n
- Ensure timely resolution of member complaints while maintaining service excellence standards.n

nRevenue Generation & Business Development
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- Drive revenue through memberships, food & beverage sales, events, banquets, sports activities, and other club services.n
- Develop promotional campaigns and member engagement initiatives to increase footfall and revenue.n
- Monitor revenue performance against budgets and identify growth opportunities.n
- Coordinate with Sales and Marketing teams for membership a

📌 Club Manager (Faridabad)
🏢 BPTP
📍 Faridabad