Job DescriptionAbout OK
nOK is building the future of instant commerce by enabling fast, accurate, and reliable order fulfillment through technology-driven operations. The Dark Store Manager will be responsible for managing end-to-end warehouse and fulfillment operations while ensuring exceptional customer experience through operational excellence.
nKey Responsibilitie
nsOperations Managemen
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- tManage daily dark store operations including receiving, put-away, picking, packing, and dispatchn
- .Ensure timely order fulfillment and adherence to delivery SLAsn
- .Monitor order flow and optimize operational efficiencyn
- .Drive process improvements to enhance productivity and reduce operational bottlenecksn

nInventory & Quality Contro
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- lMaintain high inventory accuracy through cycle counts and auditsn
- .Ensure proper stock rotation (FIFO/FEFO) and inventory hygienen
- .Minimize shrinkage, damages, expiries, and stock discrepanciesn
- .Monitor stock availability and coordinate replenishment requirementsn

nTeam Leadershi
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- pLead, train,



and manage store associates, pickers, and packersn
- .Prepare shift rosters and manpower plansn
- .Track team performance and drive productivity improvementsn
- .Foster a culture of accountability, ownership, and operational excellencen

nPerformance & Complianc
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- eTrack KPIs including order accuracy, fulfillment time, inventory accuracy, and productivityn
- .Ensure adherence to SOPs, safety standards, and compliance requirementsn
- .Maintain cleanliness, security, and operational readiness of the dark storen
- .Prepare operational reports and share performance insights with leadershipn

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n Requiremen
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- ts3–6 years of experience in warehouse, retail, quick commerce, logistics, or dark store operationn
- s.Experience managing teams in a fast-paced operational environmenn
- t.Solid understanding of inventory management and fulfillment processen
- s.Proficiency with WMS,

📌 Dark Store (Vasanthanagar)
🏢 OK App
📍 Vasanthanagar