Job DescriptionAbout KeyValue
nKeyValue is a product development start-up, building highly scalable web and enterprise class software with a team of engineers specialised in Core Product Development.
nIn our belief, every man is truly the owner of his/her work, his craft and can do the best when each sailor sailing on our ship can see the horizon that we all are sailing towards. For us, the best talents are the open-minded, ever-learning and all-embracing ones. We create, live and code on the cloud.
nAbout CoFee
nCoFee is an innovative fee collection platform designed to simplify and streamline the payment process for educational institutions and organizations. Our mission is to help our clients reduce administrative burdens and deliver an efficient, user-friendly fee management experience. As we expand, were looking for passionate individuals who can help us build meaningful relationships with our growing customer base.
nWe are looking for a Customer Support Executive with 1 to 3 years of experience, strong communication skills, empathy, and a passion for helping customers succeed.




nhttps://www.cofee.life/
nWhat you will do:
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- Serve as the first point of contact for customer queries and product guidancen
- Build and maintain strong customer relationshipsn
- Resolve customer issues by coordinating with internal teamsn
- Collect and share customer feedback with relevant teamsn
- Maintain accurate customer records using CRM toolsn
- Provide proactive support to drive customer success and satisfactionn

nWhat makes you a great fit:
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- Strong communication skills in English & Hindi.n
- Open to entry-level candidates with a strong willingness to learnn
- Empathetic and clear communicator with good listening skillsn
- Strong problem-solving mindsetn
- Basic tech proficiency and eagerness to learn current toolsn
- Bachelor's degree in any discipline (freshers welcome)n
- High levels of empathy, patience, and customer focusn
- Ability to mult

📌 Customer Support Executive (Ernakulam)
🏢 KeyValue
📍 Ernakulam