Job DescriptionThis is not a loan recovery or credit card collections role. There is no credit score, no regulatory lever, and no asset lock-in behind our receivables.
nRecovery here is a value and relationship function.
nThe Collection Manager owns end-to-end collections for Quantum Leap Learning Solutions. The role is accountable for converting booked revenue into realised revenue at an 80%+ collection ratio, building a high-performing collections team, designing event-to-event collection strategies, and providing management with accurate revenue visibility through reports and forecasts.
nThis is a high-ownership, data-driven role that sits at the intersection of Sales, Finance, and Data, with direct impact on cash flow, refunds, and revenue predictability.
nRole Overview
nKey Responsibilities
n
- n
- Company: Quantum Leap Learning Solutionsn
- Designation: Collection Managern
- Function: Revenue/Collectionsn
- Reports to: Head of Inside Salesn

n1. Collection Performance & Targets
n- Deliver 80%+ collections against the total booked amount,



event-on-event and month-on-month.
n- Own collection KPIs, daily/weekly/monthly targets, and escalation thresholds.
n- Drive recovery from partial-paid, overdue, and at-risk clients.
n2. Team Leadership
n- Lead, coach, and drive the collections team; set transparent responsibilities, SLAs, and individual KRAs.
n- Build review cadences (daily huddles, weekly performance reviews) and a culture of accountability.
n- Identify capability gaps and run targeted training on objection handling, negotiation, and payment closure.
n- Create, develop and own strategies which match the brand's values and reputation.
n3. Event-to-Event Collection Strategy
n- Design and continuously improve collection playbook for each event/program cycle (PACE, BIC, BSW, etc.).
n- Define call cadences, communication scripts, follow-up windows, and conversion levers per cohort.
n- Benchmark each event's collection performance and embed learn

📌 Collections Manager (Karnataka)
🏢 Quantum Leap Learning Solutions
📍 Karnataka