Job DescriptionRole: Associate Account Manager – Client Servicing
nCompany: LWYD Interactive LLP
nLocation: Bangalore
nJob Summary:
nWe are seeking an Account Manager to manage our client relationships and ensure their satisfaction with our products and services. The ideal candidate should have at least 1-2 years of experience in a client-facing role, excellent communication and interpersonal skills, and the ability to build strong relationships with clients.
nResponsibilities:
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- Serve as the primary point of contact for clients, providing timely and professional responses to their inquiries and concerns.n
- Build and maintain strong relationships with clients to ensure their satisfaction with our products and service.n
- Demonstrate a strong understanding of AI tools and solutions, with the ability to take and manage AI-related briefs effectively.n
- Leverage prior experience in handling AI-driven projects or campaigns to ensure seamless execution and delivery.n
- Collaborate with internal teams to ensure the timely delivery of projects and to address client issues and concerns.n
- Monitor and analyse client feedback to identify areas for improvement and growth.n
- Assist in the preparation of client reports and presentations.n
- Stay up to date with industry trends and best practices in client servicing and account management.n
nRequirements:
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- Bachelor's degree in Business, Marketing, Communications, or a related field.n
- 1-2 years of experience in a client-facing role, preferably in a marketing or advertising agency.n
- Excellent communication and interpersonal skills, with the ability to build and maintain strong relationships with clients.n
- Strong understanding of AI tools, platforms, and emerging technologies.n
- Prior experience handling AI-related briefs and AI-driven projects is required.n
- Solid problem-solving and analytical skills, with the ability to identify and address client issues and concerns.n
- Proven ab