Job DescriptionAbout SmartQ:
nSmartQ is redefining how the world experiences food. As a next-generation food-tech innovator, we solve real operational challenges through empathy-led insights and powerful technology. Our mission is clear: to elevate everyday dining into a seamless and meaningful experience.
nIn the last decade, we've transformed cafeteria and food operations across industries with scalable, cutting-edge solutions. Operating in 14 countries and backed by Compass Group- a $60B global foodservice leader SmartQ continues to push the boundaries of what modern food-tech can achieve.
nSince our inception in 2015, we've become a trusted partner for corporates, hospitals, universities, and food courts worldwide. With a bold vision to become the world's largest B2B food-tech company, we connect people through exceptional food experiences powered by advanced technology. Today, we proudly serve 400+ global clients, including leaders like Google, HSBC, Amazon, and Wells Fargo.
nAt the heart of SmartQ is a culture shaped by four core pillars:




nGreat People | Great Food | Great Experience | Greater Good
nThese values inspire collaboration, innovation, humility, and a relentless pursuit of excellence.
nTo dive deeper into what drives us, explore our cultural pillars on the SmartQ LinkedIn 'Life' page. It offers an authentic glimpse into the journey you could be part of:
nKey Responsibilities
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- Build and maintain solid relationships with key client stakeholders and corporate employees.n
- Serve as the primary point of contact for all Food & Beverage service-related queries and escalations.n
- Conduct regular client meetings to review service performance, feedback, and improvement initiatives.n
- Gather, analyze, and act upon customer feedback to improve dining experience and service quality.n
- Coordinate with operations, culinary, quality, and vendor teams to ensure timely resolution of customer concerns.n
- Monitor cafeteria operations to ensu

📌 Customer Relationship Manager (Vasanthanagar)
🏢 SmartQ
📍 Vasanthanagar