Job DescriptionWalk-In Drive for International Voice Process Fresher HCL Tech
nProfile - Voice, customer service.
nHCL Tech Hiring for US/UK Voice Process 06 May 2026 to 08 May 2026 Walk in directly.
nDesignation: Customer Care Representative-Freshers
nAny Grad/UG can apply (No Regular Students / No Law Graduate)
nB.tech, MTech, BCA and MCA is not eligible.
nInterview Location: - HCL Technologies: -
nA- 8 & 9, Sector 60, Noida, Uttar Pradesh 201301
nNearest Metro station Noida Sector 59
nWork Location: Noida Sec 144/ Noida 126
nTwo Ways Cabs Available
nWalk-in Date- 06 May 2026 to 08 May 2026
nTiming- 11am-2pm
nJob Description - Customer Service Executive - Fresher
nCandidate will serve as customer service executive resolving customer queries in line with the client and business guidelines. Individuals with experience in handling Inbound calls from US/UK customers.
nWork Experience & Qualification criteria:
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- Excellent communication skills - both verbal and written - with a skilled telephone etiquetten
- Helpful, empathetic, and enthusiastic about customer servicen
- Freshers in US/UK Inbound calling preferably in Banking domainn

nJob Description
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- Answer all inbound queries as per call flow procedure.n
- Adherence to process to ensure high quality and customer service.n
- Follow escalation procedures for issues uncontrollable at agent level First call resolution.n
- Break schedule adherence.n
- Involvement in motivational activities, implementing feedback given during monitoring sessions.n
- Updating various logs like escalation log, complaint tracker etc.n
- Ensuring data security - proprietary data of customersn

nPlease don't carry laptop while coming for interview
nContact Person- Urmika Shah Mehta
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📌 HCL Tech Walk-in- Fresher International Voice Role 06 May 2026 to 08 May 2026 (Ghaziabad)
🏢 HCLTech
📍 Ghaziabad