Job DescriptionPosition: Operations Manager – AML/KYC International Process
nLocation: Chennai
nShift: Rotational Shifts (24/7 Operations)
nEmployment Type: Full-Time
nJob Summary
nWe are seeking an experienced Operations Manager to lead and manage AML/KYC operations for international banking and financial services clients. The ideal candidate will be responsible for driving operational excellence, ensuring regulatory compliance, managing stakeholder relationships, and leading high-performing teams within a quick-paced environment.
nKey Responsibilities
nOperations Management
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- Manage end-to-end AML/KYC operations, including Customer Due Diligence (CDD), Enhanced Due Diligence (EDD), Periodic Reviews, Remediation, and Screening processes.n
- Ensure compliance with global AML regulations, KYC requirements, and internal policies.n
- Monitor productivity, quality, SLA adherence, and operational performance metrics.n
- Drive continuous process improvement initiatives to enhance efficiency and customer experience.n




- Identify operational risks and implement corrective and preventive actions.n

nTeam Leadership
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- Lead, mentor, and develop Team Leaders and Analysts.n
- Conduct regular performance reviews, coaching sessions, and succession planning activities.n
- Foster a culture of accountability, collaboration, and continuous learning.n
- Manage workforce planning, resource allocation, and capacity management.n

nCompliance & Risk Management
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- Ensure adherence to AML, KYC, Sanctions Screening, and Anti-Financial Crime regulations.n
- Support internal and external audits and regulatory reviews.n
- Escalate high-risk cases and compliance concerns appropriately.n
- Maintain strong controls to mitigate operational and regulatory risks.n

nStakeholder Management
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- Serve as the primary point of contact for clients and senior management.n
- Present operational performance, MIS reports, and business insights to stakeholders.

📌 Operations Manager- AML KYC (Chennai)
🏢 TP
📍 Chennai