Job DescriptionLohono Stays is a distinguished luxury villa rental brand, redefining high-end vacations with curated private homes and villas for discerning travelers. Built on the ethos of "luxury living, personalized experiences, and exceptional hospitality," Lohono Stays caters to families, groups, and individuals seeking exclusive holiday experiences.
nThe brand's portfolio includes stunning villas and estates in sought-after destinations such as Goa, Alibaug, Lonavala, Coonoor, Maldives, Phuket, Italy, and more, with plans for continued global expansion.
nWhat sets Lohono Stays apart is its comprehensive service, which includes:
nFully serviced luxury homes with private chefs, butlers, and housekeeping to deliver a five-star standard
n24x7 concierge services, ensuring tailored, attentive service
nEvent hosting and celebration planning in bespoke settings
nWellness and rejuvenation offerings designed for relaxation and revitalization
nLohono Stays is part of the Isprava Group, a leader in luxury real estate and hospitality,



and continues to redefine luxury travel in India and beyond.
nFor more information visit www.lohono.com
nDesignation: Guest Relation Executiv
neBU: Lohon
noDept.: Rentals & Hospitalit
nyLocation: Goa and Alibau
ng
n Key Responsibilities
n
- n
- : Review arrival lists and ensure personalized guest welcomn
- e.Attend to special guests (e.g., VIPs), resolving their queries and ensuring satisfaction
- n.Assist in preparing welcome kits (e.g., room service menus, local area informationn
- ).Provide guests with information about amenities, venues, and servicen
- s.Build rapport with guests and anticipate their needs proactiveln
- y.Assist with guest tasks like confirming travel arrangements or managing special requestn
- s.Address and resolve guest complaints professionally; escalate complex issues when necessarn
- y.Maintain accurate records in the guest logboon
- k.Ensure compliance with health, hygiene, and service qualit

📌 Guest Relations Executive (Maharashtra)
🏢 Lohono Stays
📍 Maharashtra