Job DescriptionJob Description:
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- To address customer issues and resolve them in a timely and productive manner.n
- Interact with customers on various channels such as phone, and email and ensure that all customer concerns are being dealt with immediately.n
- Take ownership of customer issues.n
- Escalate unresolved issues to the appropriate internal teams.n
- Collect prompt and accurate feedback from customers.n
- Provide accurate, valid and complete information using the right methods/tools.n
- Keep records of customer interactions, and call data.n
- Follow communication procedures, guidelines and policies.n

nCustomer Support Executive Requirements:
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- Qualification: Minimum of graduation in any field.n
- Experience: 1 to 5 years.n




- Language Preference: English, Hindi, Kannada and any other regional language.(Tamil/Telugu)n
- Willing to work on rotational & night shifts.n
- Excellent interpersonal and written and oral communication skills.n
- Ability to work and support the team.n
- Computer proficiency.n
- Knowledge of conflict resolution techniques is preferable.n
- Téléphonique Étiquettes.n
- Ability to multitask, prioritize, and manage time effectively.n
- Work from the office.n

nIndustry: Health Care
nLocation: Malleshwaram(Bangalore)

📌 Customer Support Executive (Karnataka)
🏢 Tricog Health
📍 Karnataka