Job DescriptionJob Title:
nTrainee Service Engineer
nNature of Job:
nPermanent
nExperience
n0-2 years
nLocation
nAll India
nQualification:
nITI/ Diploma in Electrical Engineering
nReporting to:
nRSM of the Zone
nCriteria
nIndividuals should have a Valid driving license and Two-Wheeler
nKey Function Knowledge/Deliverables:
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- Responsible for meeting the daily service maintenance and repair needs of the customers equipment.n
- Establish and maintain proper business relationships with customers and peers to ensure proper follow-up and resolution.n
- Basic troubleshooting, installation, maintenance and repair on designated equipment.n
- Attending the service calls like Breakdown, Regular Maintenance, Preventive maintenance, Executing Erection and Commissioning at customer end.n
- To give the service visits: a). warranty b). out of warranty c.) AMCn
- Follow up for PO from customer for parts quotation ref with service report.n
- Maintaining proper records of all the service calls and preparing various monthly reports. (Warranty service Visit –without charge,



Out of warranty visit: chargeable)n
- For sale of spare parts need to coordinate with respective RO and get it dispatched through regional depot.n
- In cases where parts are not available in the local warehouse need to coordinate with Plant for further procedure.n

nKey Skills:
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- Essential:n

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- Background in servicing of Material handling /Construction equipment's.n
- Excellent communication skills, both written and verbal and the ability to be empathetic, positive and upbeat in all written and verbal communications.n
- Work collaboratively with internal departments including production, sales, plant and Depot.n
- To perform this job successfully, an individual requires a complete focus on customern

nservice.
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- Bike for local commuting.n

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- Preferred:n

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- Presentation Skillsn
- Ability to multi task and perform duties in a rapid-paced env

📌 Field Services Engineer (Ernakulam)
🏢 Nilkamal
📍 Ernakulam