Job DescriptionJob Summary:
nWe are seeking a highly experienced and results-driven Area Collection Manager to lead our collections team. The successful candidate will be responsible for managing a team of collections professionals, developing and implementing effective collections strategies, and ensuring that collections targets are met or exceeded. The ideal candidate will have a strong background in collections, excellent leadership and communication skills, and the ability to work in a fast-paced and dynamic environment.
nKey Responsibilities:
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- Develop and implement effective collections strategies to maximize recoveries and minimize losses.n
- Build and maintain relationships with customers to understand their needs and concerns.n
- Negotiate and agree on repayment plans with customers to ensure timely and full repayment of loans.n
- Lead and manage a team of collections professionals to achieve collections targets and objectives.n
- Collaborate with other departments, such as sales and credit, to ensure a cohesive approach to collections.n




- Provide excellent customer service and respond to customer inquiries and complaints in a professional and courteous manner.n
- Identify and mitigate potential risks associated with auto loan collections, such as fraud and default.n
- Prepare and submit regular reports to senior management on collections performance, trends, and issues.n
- Analyze collections data and trends to identify areas for improvement and optimize collections processes.n

nRequirements:
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- Bachelor's or Master's degree in Business, Finance, or a related field.n
- 5+ years of experience in collections, preferably in the commercial vehicle/auto loan industry.n
- Proven track record of success in managing collections teams and achieving collections targets.n
- Excellent leadership and communication skills.n
- Strong analytical and problem-solving skills.n
- Ability to work in a fast-paced and dynamic workplace.n
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📌 Area Collections Manager (Assam)
🏢 People at Turno
📍 Assam