Job DescriptionPlease share your resume to / Call: (phone hidden) for more details.
nWork Location: Bangalore/Remote
nBangalore Office: GyanSys Infotech, Prestige ShantiNiketan (PSN) Tech Park, ITPL Road, Whitefield, Bangalore - 560048.
nJob Title: SAP CRM Functional (CRM Services)
nNotice Period: Immediate only.
nExperience: 8 - 12 Yrs - Relevant Experience in SAP
nJob Description as follows:
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- 8+ Yrs of experience SAP CRM functional areas preferably in Services module implementations, enhancements, and rollouts across projects.n
- Analyze business processes for service management, service orders, warranties, and complaints, and map them to SAP CRM.n
- Configure and customize SAP CRM Service processes, including transactions, actions, and workflow.n
- Integrate SAP CRM Services with ECC/S4,



Middleware (PI/PO/CPI), and third-party systems.n
- Work closely with business stakeholders to gather requirements and deliver functional specifications.n
- Support UAT, cutover, and post-go-live activities, ensuring smooth service operations.n
- Manage incident resolution and change requests in production environments.n
- Provide solution guidance on best practices, performance optimization, and system enhancements.n
- Mentor junior consultants and contribute to knowledge management and documentation.n
- Ensure compliance with organizational standards, SLAs, and service governance processes.n

📌 SAP CRM Functional (Bengaluru)
🏢 GyanSys
📍 Bengaluru