Job DescriptionAbout the Company - Established in 1996, HiLITE Group is diversified conglomerate headquartered in Kozhikode Kerala. The group has significantly influenced Kerala's contemporary landscape through its presence in Various sectors including Real estate(residential , commercial and retail),Interior design, business paths, education ,health care ,entertainment and F&B.;
nResponsibilities:
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- Act as a primary point of contact for customers throughout the property buying journey.n
- Handle customer queries, request and complaints promptly and professionally.n
- Coordinate with sales, projects, legal, finance and hand over teams to ensure timely customer support.n
- Provide regular updates on project progress, documentaion, payment schedules and possession timelines.n




- Manage customer meetings, site visits and hand over processes.n
- Maintain accurate customer records and prepare MIS reports.n
- Ensure high level of customer satisfaction and build long term relationships.n

nKey requirements:
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- Bachelor's degree in any discipline.n
- 3-5 years of customer relation experience preferably in real estate, builder or developer industry.n
- Excellent communication and interpersonal skills.n
- Strong problem solving and coordination abilities.n
- Proficiency in MS office and CRM softwares is an advantage.n

📌 Customer Relations Specialist (Kozhikode)
🏢 HiLITE Group
📍 Kozhikode