Job DescriptionRole- Telecaller Representative
nLocation: Gurgaon
nDepartment: Sales
nEmployment Type: Full time
nAbout the Role
nWe are looking for a confident and result-oriented Telecaller Representative to handle leads, counsel prospective clients, schedule appointments, and ensure smooth client coordination throughout the process.
nKey Responsibilities
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- Handle and connect with leads received from the backend team.n
- Counsel prospective clients regarding company services and offerings.n
- Understand client requirements and resolve queries effectively.n
- Schedule and book appointments.n
- Coordinate with clients to ensure timely arrival at the concerned clinic.n
- Conduct regular follow-ups before and after appointments.n
- Maintain accurate records of leads, appointments, and client interactions.n
- Build positive relationships with prospective clients.n
- Coordinate with internal teams for smooth client handling.n
- Achieve assigned targets related to appointments and client conversions.n
nRequirements
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- Graduate in any discipline.n
- 1–3 years of experience in counselling, telecalling, sales, or business development preferred.n
- Excellent communication and interpersonal skills.n
- Strong counselling, convincing, follow-up, and coordination skills.n
- Ability to handle client queries professionally.n
- Basic understanding of sales and client management.n
- Target-oriented and proactive approach.n