Job DescriptionNow Hiring: Post Sales - Customer Relationship Manager (CRM) & MIS Executive (Only from Real Estate sector and Virar-Vasai Market Experience) ⚠️Only candidates currently working in the Real Estate sector within the Virar–Vasai market will be considered. Company: SPACENEST Real Estate Advisory Private Limited - MANDATE FIRM (Fast-growing real estate advisory firm) Location: Vasai & Virar, Mumbai, Maharashtra, India (On-site) Experience: 3+ Years ⚡ Immediate Joiners Preferred ⚠️ Strictly for candidates from Real Estate Developers, Mandate Firms, IPCs, or Real Estate Channel Partner firms only. ❌ Banking, Insurance, BPO, Telecom, Retail, and Non-Real Estate CRM profiles will not be considered. We are looking for a dynamic and results-driven Customer Relationship Manager (CRM) with strong experience in post-sales operations, customer lifecycle management, and interdepartmental coordination within the real estate sector. Key Responsibilities: • Manage the entire customer lifecycle from booking to possession • Handle post-sales activities, collections,



and home loan disbursement coordination • Follow up with teams, customers and bankers for outstanding dues (OCR/Home Loan) • Coordinate with internal and external teams at the builder site (Sales, Projects, Accounts, Architecture) to ensure timely updates and seamless communication • Ensure customer queries and complaints are resolved within defined TAT • Maintain accurate documentation and project-wise customer records • Coordinate and manage RERA-related matters internally in collaboration with the Legal team • Prepare and present MIS reports to management • Prepare and present MIS reports to builder management • Drive process improvements through complaint analysis and tracking • Robust proficiency in reporting, data analysis, and calculations (Advanced Excel/MIS) Key Requirements: • Proven experience in CRM / Customer Relationship / Post-Sales (Only Real Estate preferred) • Strong knowledge of ERP systems

📌 Post Sales (Maharashtra)
🏢 SpaceNest
📍 Maharashtra