Job DescriptionResponsibilities
n● Lead, mentor and scale a high-performing team of Account Managers and Customer Success Sales professionals targeting expansion within a portfolio of 200+ global enterprise customers.
n● Develop and execute strategic account plans to identify opportunities for platform expansion, additional AI agents and multi-module adoption.
n● Collaborate closely with Delivery, Consulting and Product teams to ensure seamless value realization and referenceable success stories.
n● Own quarterly and annual revenue targets, pipeline forecasting and deal closure in a fast-paced SaaS environment.
n● Build executive relationships with customer stakeholders (CFOs, Treasurers, Controllers) and position the organization as the indispensable Autonomous Finance partner.
n● Analyze customer data, usage metrics and business needs to drive proactive upsell strategies in an agentic AI context.
n● Contribute to overall revenue strategy, process improvements and go-to-market initiatives for the India and global teams
nRequirements
n● 14 to 18 years of relevant experience in enterprise SaaS/fintech sales, account management or customer expansion with at least 4 to 6 years in leadership roles.
n● Proven track record of consistently exceeding expansion/upsell targets (e.g., 120%+ attainment) in high-growth environments.
n● Solid educational background from a premier institution (IIT/IIM preferred or equivalent).
n● Deep understanding of finance processes (O2C, Treasury, AP) and enthusiasm for AI/Agentic technologies.
n● Exceptional negotiation, stakeholder management and communication skills