Job DescriptionAnimaker is looking for an energetic and ambitious Account Manager or Customer Success Manager .As a fast-paced startup with revolutionary, innovative solutions in the visual content creation space, we aim to create a difference and delight our customers. We have over 10 million users from 190+ countries; with 100's being Fortune 500 companies like Walmart, Ford, Dell, GSK, Varian Medical, Google, Unilever etc.
nThis job might be for you if you hav
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- 2-4 yrs of Proven Software Sales Success in exceeding your monthly and annual Team Sales Quotan
- Robust experience in Upselling & Renewaln
- Strong experience in the Europe Marketsn
- Experience in developing frameworks and playbooks to retain customers and improved customer successn
- Develop and maintain strategic long-term trusting relationships with high volume clients to accomplish organic growth and long-term company objectives Research & identify key client requirements within the accounts and suggest solutions that answer clients' needs and wantsn




- Experience delivering client-focused solutions to customer needsn
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detailn

nYour typical day might include the following
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- Meet monthly and quarterly Up-Sell & Renewal opportunity generation consistent with sales targetsn
- Meet customer retention goals with minimum 90% retention raten
- Develop a growth strategy focused both on financial gain and customer satisfactionn
- Building credible and long-lasting relationships with existing clients for recurring businessn
- Retain and grow revenue on the existing book of business, manage customer life cycle, customer contract renewals, increase footprint within the business, forecast, and reduce churnn
- Increase footprint in the existing customer base to offset any unavoidable churnn
- Ensure 100% customer satisfaction and maximize retentionn
- Negotiate contracts a

📌 Customer Success Manager (Chennai)
🏢 Animaker
📍 Chennai