Job DescriptionJob Title: Client Servicing Content Specialist Location: Mumbai, India Experience: 5-6 years in Client Servicing and Business Development, preferably in event content and digital films Employment Type: Full-time About the Role We are looking for a Client Servicing Content Specialist to manage client relationships and oversee the execution of high-quality video projects, with a solid focus on event content. This role requires a balance of strategic thinking, project coordination, and creative collaboration to ensure seamless delivery of corporate documentaries, testimonial films, animated explainers, and other digital content. Key Responsibilities Client Relationship Management Build and maintain strong client relationships, understanding their needs and objectives Act as the primary point of contact throughout the project lifecycle Respond promptly to client inquiries, concerns, and feedback Project Coordination Collaborate with internal teams to develop proposals and quotes based on client requirements Create project timelines, budgets,
and production schedules Ensure clear communication between clients and the production team Requirement Analysis Conduct detailed discussions with clients to understand project objectives Provide strategic recommendations based on industry insights and audience understanding Project Execution Oversee video project execution, ensuring timely delivery and adherence to quality standards Provide regular updates to clients and address any project concerns Client Presentations Develop and deliver presentations to showcase creative concepts and proposed solutions Incorporate client feedback and refine proposals accordingly Quality Assurance Review final video content to ensure alignment with client expectations Continuously strive to improve project quality and overall client satisfaction Upselling and Cross-Selling Identify opportunities to offer additional video services to existing clients Propose innovative content idea