Job DescriptionPosition: Operations Manager
nDepartment: Human Resources & Operations
nLocation: Ludhiana, Punjab
nIndustry: Fasteners Manufacturing
nAbout the Company
nCapital Bolts & Hardwares is a 65+ year legacy organization specializing in the manufacturing and distribution of industrial fasteners. We are looking for a energetic, proactive, and result-driven Operations Manager who can effectively lead Human Resources while driving operational excellence across departments.
nKey Responsibilities:
nOperations Management:
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- Monitor day-to-day operational activities to ensure smooth business functioning.n
- Coordinate with all department heads to track productivity and operational efficiency.n
- Develop and implement operational processes, SOPs, and workflow improvements.n
- Ensure timely execution of management decisions and cross-functional coordination.n
- Monitor departmental KPIs and prepare MIS reports for management.n
- Identify operational bottlenecks and implement corrective actions.n
- Drive process automation and digital initiatives,
including Google Workspace and workflow management tools.n
- Ensure effective implementation and monitoring of organizational systems such as FMS (Follow-up Management System).n
- Conduct regular review meetings and follow up on action items.n
nDesired Candidate Profile
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- 5–10 years of experience in Operations, preferably in a manufacturing environment.n
- Knowledge of recruitment, performance management and employee relations.n
- Experience in implementing SOPs and operational processes.n
- Excellent leadership, communication, and interpersonal skills.n
- Strong analytical, problem-solving, and decision-making abilities.n
- Proficient in Google Sheets, Google Workspace, Microsoft Excel, PowerPoint, and HRMS/ERP systems.n
- Experience in FMS (Follow-up Management System) or similar task management systems will be an added advantage.n
- Ability to manage multiple departments, prioritize