Job DescriptionWhy This Role Matters
nSales Associates are the frontline revenue drivers of the store. This role directly impacts:
n● Store revenue and conversion
n● Customer experience and brand perception
n● Average ticket size through consultative selling
nYou are not just selling products — you are helping customers visualize and build their homes.
nWhat You Will Own
n● Deliver exceptional in-store customer experience
n● Drive individual sales targets and contribute to department goals
n● Ensure strong product knowledge and consultative selling
n● Maintain high standards of visual merchandising and store hygiene
n● Support stock movement, replenishment, and availability
nKey Result Areas
nSales & Revenue
n● Achieve individual sales targets
n● Drive add-on and upsell (attachment sales)
n● Contribute to department revenue goals
nCustomer Experience
n● Welcome and assist customers as per service standards
n● Provide accurate product and promotion information
n● Build trust and guide customers in purchase decisions
nStore Operations
n● Ensure merchandise is well displayed as per VM guidelines
n● Maintain cleanliness, pricing accuracy, and display standards
n● Support stock rotation and replenishment
nProduct & Learning
n● Stay updated on product knowledge and new launches
n● Complete training modules and apply learning on floor
nProcess Adherence
n● Capture leads and customer data accurately
n● Follow SOPs for store operations and service
nWhat Success Looks Like
n● Consistently achieves or exceeds sales targets
n● High conversion rate and robust customer feedback
n● Demonstrates strong product knowledge and selling skills
n● Maintains excellent store presentation standards
n● Actively contributes to team and store performance
nWho Thrives in This Role
n● Energetic, customer-focused individuals
n● Strong communicators with selling aptitude
n● People who enjoy interacting and influencing customers
n● Fast learners with interes